• All assistance provided will be made payable to the appropriate vendor, not the household. Rental assistance in excess of $600 requires that the landlord provide a W-9 form.

• Rent and/or utility assistance will be determined on a case-by-case basis depending on the total loss of household income directly due to the COVID-19 pandemic and off-set by any replacement of income from unemployment, disability, paid family leave, sick or vacation leave, or other direct assistance due to this crisis.

• The amount of assistance will be based in part on household income directed to critical housing costs prior.

• The current ratio of essential housing costs to income must exceed 30% .

• Eligible households may receive assistance as long as there is a demonstrated need and as long as program funding is available. Assistance for each month will requires re-evaluation of need. Some localities limit assistance to three months.

• Resident of the locality providing funding prior to February 1, 2020.

• Current income cannot exceed 80% of area median income (AMI) based on household size.

— AND —

• Persons or households who have suffered a substantial loss in income as a result of any of the following: 1) job loss; 2) a reduction of compensated hours of work; 3) employer’s business closure; 4) missing work due to a minor child’s school closure; or 5) other similarly-caused reason resulting in a loss of income due to COVID-19 and who is unable to pay rent as a result. Under this program, any person or household with a medical diagnosis of COVID-19 infection is considered eligible for assistance.

• Rent for the current month.

• Past due rent caused by the impact of COVID-19.

• Past due rent prior to March 13, 2020 are not eligible for assistance under this program.

• Basic information on all household members (date of birth, gender, etc.).

• Lease/rental agreement identifying the members of the household and the normal rent amount.

• Documentation of all household income prior to and after qualifying event, demonstrating income loss.

• General household budget showing normal income and expenses.

Applicants denied assistance will be provided with a written reason for the denial. Applicants who believe they have been denied unfairly have the right to file a grievance. Click here to file a grievance.